Last Updated: 1-28-2026

R & R Trailer and Equipment Rentals LLC ("Company," "we," "us," or "our"), located at 1712 Lower Valley Rd., Kalispell MT 59901, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://randrtrailerrentals.com/home (the "Site"), contact us, or use our services. By using the Site or Services, you agree to this Privacy Policy.

1) Information We Collect

A. Information You Provide Directly

Identifiers & Contact Info: name, email address, phone number, mailing address.
Rental/Service Details: trailer needs, dates, locations, and messages you send us.
Payment Information: if you pay for a rental, payments may be processed through a payment processor. We may receive limited payment-related details, but your full card details are typically handled by the processor.

B. Information Collected Automatically

Device & Usage Data: IP address, browser type, device type, pages viewed, timestamps, and referring/exit pages.
Cookies & Similar Technologies: basic functionality, analytics, and performance (see Section 8).

2) How We Use Your Information

Provide and manage trailer rental services and customer support.
Respond to inquiries, provide quotes, and coordinate reservations.
Send service-related updates (confirmations, scheduling, reminders).
Improve the Site and Services, including analytics and troubleshooting.
Help protect against fraud, misuse, or security issues.
Comply with legal obligations and enforce our policies.

We do not sell your personal information.

3) SMS/Text Messaging Privacy and Consent (TCPA)

If you provide your phone number and opt in, we may send messages such as:

Quote responses, availability, and scheduling details.
Reservation and pickup/return coordination.
Customer service and support.
Operational notices.
Promotional offers or marketing texts only when you have explicitly opted in.

Message frequency varies. By opting in you consent to receive text messages at the number you provide, and messages may be sent using automated technology. Consent is not a condition of purchase or rental.

Opt out: reply STOP to cancel. Reply HELP for help, or contact us using Section 12. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

4) How We Share Information

Service Providers: website hosting, analytics, customer communication tools, and payment processing, only as needed.
Legal/Compliance: if required by law, subpoena, or court order, or to protect rights, safety, and security.
Business Transfers: if we merge, sell, or transfer assets.

We may also share aggregated or de-identified information that cannot reasonably identify you.

5) Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (customer service, communications platforms, technical service providers) is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6) Data Storage & Retention

Your information may be stored and processed in the United States. We retain personal information only as long as needed for providing services, maintaining business records, meeting legal and accounting requirements, and resolving disputes and enforcing agreements. When no longer needed, we securely delete or anonymize it where appropriate.

7) Your Privacy Rights & Choices

You may have the right to request access, request corrections, request deletion (subject to legal and operational requirements), and opt out of marketing. To exercise these rights, contact randrtrailerrentals@yahoo.com.

Marketing Emails: unsubscribe via the link in the email.
SMS: reply STOP to opt out.

8) Cookies & Tracking Technologies

We may use cookies and similar technologies to keep the Site functioning and to understand performance and improve experience. You can control cookies through your browser settings; disabling cookies may impact functionality.

9) Security

We use reasonable administrative, technical, and physical safeguards. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10) Children's Privacy

Our Site and Services are not intended for children under 16. If we learn we collected information from a child under 16, we will delete it.

11) Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices.

12) Contact Us

R & R Trailer and Equipment Rentals LLC
Attn: Privacy Officer
1712 Lower Valley Rd., Kalispell MT 59901
Email: randrtrailerrentals@yahoo.com
Phone: 406-885-0849